Question 1

How long does it take?

Accepted Answer

A comprehensive parenting plan is typically a 20 to 30 page document that requires care and thoughtful discussion. Plan to set aside one full day to complete the Parenting Questionnaire and another full day to work through any disagreements. Most families complete their parenting plan in 2 to 3 days, depending on how many topics need discussion and the level of co-operation. You can save your progress at any time and come back later — there is no time limit.

Question 2

Do both parents need an account?

Accepted Answer

Yes. Each parent creates their own account, pays separately, and completes their own Parenting Questionnaire. Both parents are then given access to the draft plan, where you can review it, add comments, work through disagreements, and finalize a single agreed-upon parenting plan together.

Question 3

Which provinces, territories, or states can use this?

Accepted Answer

EasyParentingPlan.com works across Canada. The plan adapts to regional terminology and best practices in every province and territory. If you live outside Canada, you can still use the structure and wording as a starting point and review it with a local lawyer.

Question 4

What if our situation is complicated?

Accepted Answer

Many families have complex circumstances, such as special needs, long-distance parenting, or safety concerns. The platform allows you to add custom clauses, adjust wording, and include provisions that reflect your specific situation. For high-conflict or very complex cases, you may still wish to consult a mediator or lawyer in addition to using this tool.

Question 5

Do we have to be on good terms to use this?

Accepted Answer

No. The process is designed to reduce conflict by giving each parent a structured way to review clauses, explain their reasoning, and consider alternative language. Many parents who find direct conversations difficult prefer this format because all communication takes place online and is focused on the children and the plan.

Question 6

What if my co-parent is uncooperative or hostile?

Accepted Answer

The platform reduces the need for face-to-face conflict by keeping communication written and clause-focused. Each parent can review and respond at their own pace. However, if there are concerns about harassment, safety, or coercion, you should speak with a lawyer or other professional before relying on any online tool.

Question 7

What if we disagree on a clause?

Accepted Answer

Disagreements are handled inside the platform. Each disputed clause gets its own discussion area where you can share your reasoning, suggest alternative wording, and review options side by side. You can revisit any clause as many times as you need. If you still cannot agree on a particular issue, you can leave it unresolved and seek mediation or legal advice.

Question 8

What if we're not happy with the draft plan?

Accepted Answer

Nothing is final until you both agree. You can edit wording, adjust clauses, add new sections, or remove provisions that do not fit your family. You can revise your plan as many times as you like before signing, and you remain in control of the final content.

Question 9

Can we make changes after the plan is signed?

Accepted Answer

Yes. Families often need to update their plan as children grow and circumstances change. You can return later to create an updated version of your plan. Any new or revised plan should be reviewed, agreed upon, and signed again so that both parents are clear on the current arrangements.

Question 10

How customizable is the parenting plan?

Accepted Answer

Every major section and clause can be customized. You can edit the wording, add your own clauses, remove sections that do not apply, and include details that are unique to your family. The platform provides a clear structure and starting point, but you decide the final terms.

Question 11

Is our information private and secure?

Accepted Answer

Yes. Your information is stored securely and is only visible to you and your co-parent. We use encryption and modern security practices to protect your data. We do not sell your information to third parties.

Question 12

Do both parents see each other's Parenting Questionnaire answers?

Accepted Answer

Yes, but only after both parents have completed their questionnaires. Once both questionnaires are complete, each parent can view the other's responses through the dashboard. This transparency helps both parents understand each other's perspective before working together on the draft plan.

Question 13

Can one parent pay for both parents?

Accepted Answer

Yes. One parent can choose to pay for both accounts. Each parent still creates their own secure login and completes their own Parenting Questionnaire. Only the paying parent receives any rebate or incentive that may be offered after the plan is completed and signed.

Question 14

What happens if I pay but my co-parent doesn't participate?

Accepted Answer

If your co-parent does not participate, you will still receive a full draft of your parenting plan based on your Parenting Questionnaire. You can download it, revise it, and use it as a starting point for mediation or legal advice. If your co-parent decides to join later, they can be invited to the same plan without having to start over.

Question 15

What is your refund policy?

Accepted Answer

Because the service involves immediate access to the platform and generation of customized content, refunds are limited. If you request a refund before completing your Parenting Questionnaire, we may be able to cancel your purchase. Once a draft plan has been created, refunds are generally not available. Please review the full refund policy at checkout before proceeding.

Question 16

Is the entire process confidential and without prejudice?

Accepted Answer

Yes. The entire process — including your welcome survey, co-parent invitation, Parenting Questionnaire, negotiations, dispute resolution discussions, and all communications — is conducted on a "without prejudice" and confidential basis. This means that everything you share through the platform cannot be used as evidence in court. Only the final signed parenting plan becomes a legally binding agreement. Until both parents and witnesses sign the final document, all discussions, proposals, and draft content are exploratory and protected. This allows you to negotiate openly and creatively without fear that your words will be used against you in legal proceedings.

Question 17

Is this legally binding?

Accepted Answer

Yes, but only after all parties sign the final parenting plan. Until both parents and their witnesses have digitally signed the completed parenting plan, nothing is legally binding. Draft plans, proposals, and discussions are exploratory only. Once signed, your completed parenting plan becomes a legally sound document that can be filed with the court or used as a private agreement. The plan uses appropriate legal structure and language aligned with Canadian family law.

Question 18

Will the court accept our parenting plan?

Accepted Answer

Canadian courts will accept a properly drafted, mutually agreed-upon parenting plan. Requirements can vary by province and by case, but your completed plan contains the structure and detail needed to be attached to a separation agreement or submitted as part of a court process. If you have questions about court filing in your specific situation, speak with a family lawyer.

Question 19

Does this replace a separation agreement?

Accepted Answer

No. A parenting plan focuses on parenting time, decision-making, communication, and child-related arrangements. A separation agreement usually also covers property, support, and other financial issues. Your parenting plan can stand alone as a private agreement or be incorporated into a broader separation agreement prepared with legal advice.

Question 20

Do you provide legal advice?

Accepted Answer

No. We provide tools, structure, and drafting assistance, but we do not provide legal advice. For complex situations or concerns about your legal rights or child welfare, you should consult a family lawyer in your province.

Question 21

Can we use this if we're already in court or have lawyers?

Accepted Answer

Yes. Many parents use a structured parenting plan as a basis for negotiation, mediation, or case conferences. Lawyers may use your completed plan to reduce drafting time and clarify the issues that have been agreed upon versus those that remain in dispute. Always follow the advice of your own lawyer for your specific case.

Question 22

How do signatures work?

Accepted Answer

After both parents agree on the final plan, each parent — and their chosen witness — signs it digitally using Dropbox Sign. Witnesses do not need their own accounts; they simply receive a secure link by email and sign online. Once all signatures are complete, both parents receive a finalized PDF copy of the parenting plan for their records or for use in legal processes.

How it Works

Four Simple Steps

Everything You Need

1-Year Warranty: Update Your Plan Anytime

Free Updates During Your First Year

Affordable Updates After Warranty

Frequently Asked Questions

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