Privacy Policy | EasyParentingPlan.com

Privacy Policy Last Updated: November 21, 2025 OurParentingPlan.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. 1. Information We Collect 1.1 Personal Information You Provide: • Account information: Name, email address, province of residence • Profile information: Relationship to children, contact details • Survey responses: Information about your parenting situation, children, work schedule, and parenting preferences • Payment information: Billing details (processed securely through Stripe) • Communications: Messages, comments, and proposals made through the platform 1.2 Automatically Collected Information: • Device information: IP address, browser type, operating system • Usage data: Pages visited, features used, time spent on platform • Cookies and similar technologies for authentication and analytics 1.3 Children's Information: • Names, ages, and relevant information about your children (provided by you) • This information is used solely to generate your parenting plan 2. How We Use Your Information We use your information to: • Create and facilitate your parenting plan • Process payments and maintain billing records • Generate AI-powered parenting plan suggestions • Enable communication between co-parents • Send transactional emails (plan updates, payment confirmations, invitations) • Improve our platform and user experience • Comply with legal obligations • Prevent fraud and ensure platform security 3. Legal Basis for Processing (Canadian Privacy Law) We process your information based on: • Consent: You provide explicit consent when creating an account and completing surveys • Contract Performance: Processing necessary to provide our services • Legal Obligations: Compliance with Canadian tax laws and regulations • Legitimate Interests: Platform improvement, fraud prevention, and security 4. Information Sharing and Disclosure 4.1 With Your Co-Parent: • Survey responses are shared with your co-parent to facilitate plan creation • Communications, proposals, and comments are visible to your co-parent • Final signed parenting plan is accessible to both parents 4.2 With Service Providers: • Stripe: Payment processing (subject to Stripe's privacy policy) • OpenAI: AI plan generation (survey data is sanitized before processing) • SendGrid: Email delivery • Neon Database: Data storage and hosting • Replit: Platform infrastructure We require all service providers to maintain confidentiality and use data only for specified purposes. 4.3 Legal Requirements: We may disclose your information if required by law, court order, or government regulation, including: • Tax compliance (Canada Revenue Agency) • Child welfare investigations • Court proceedings related to your parenting plan 4.4 We Do NOT: • Sell your personal information to third parties • Share your information for marketing purposes • Disclose survey responses to anyone except your co-parent and authorized service providers 5. Data Security We implement industry-standard security measures: • Encryption: HTTPS/TLS for data in transit, encryption at rest • Access Controls: Role-based access, authentication requirements • Regular Security Audits: Ongoing monitoring and testing • Secure Payment Processing: PCI-DSS compliant through Stripe • Database Security: Protected by Neon's enterprise-grade infrastructure Despite our efforts, no system is 100% secure. We cannot guarantee absolute security. 6. Data Retention • Active Accounts: Data retained while your account is active • Survey Responses: Retained for plan generation and future reference • Payment Records: Retained for 7 years for tax compliance • Final Parenting Plans: Retained indefinitely unless you request deletion • Inactive Accounts: Data may be anonymized or deleted after extended periods of inactivity 7. Your Privacy Rights (Canadian Privacy Law) You have the right to: • Access: Request a copy of your personal information • Correction: Update inaccurate or incomplete information • Deletion: Request deletion of your data (subject to legal retention requirements) • Withdraw Consent: Withdraw consent for data processing (may limit service availability) • Data Portability: Receive your data in a structured, machine-readable format • Object to Processing: Object to certain types of data processing • Lodge Complaints: File complaints with the Privacy Commissioner of Canada To exercise these rights, contact us at support@ourparentingplan.com. 8. Confidentiality and Without Prejudice As outlined in our Terms of Service: • Survey responses and negotiation communications are confidential • Information shared during plan creation is "without prejudice" and inadmissible in court • Only the final signed parenting plan carries legal weight 9. Children Under 18 Our platform is designed for adults (18+). We do not knowingly collect information from children under 18, except as necessary information about your children for parenting plan purposes (provided by parents/guardians). 10. International Data Transfers Your data may be processed in servers located outside Canada (e.g., United States). We ensure appropriate safeguards are in place, including: • Service agreements with data protection clauses • Compliance with Canadian privacy standards • Encryption and security measures 11. Cookies and Tracking We use cookies for: • Essential: Authentication, session management, security • Functional: User preferences, language settings • Analytics: Understanding platform usage (anonymized data) You can control cookies through your browser settings, but disabling essential cookies may affect platform functionality. 12. Changes to This Privacy Policy We may update this Privacy Policy to reflect: • Changes in our practices • New legal requirements • Platform feature updates We will notify you of material changes via email or platform notification. Continued use of the platform after changes constitutes acceptance. 13. Third-Party Links Our platform may contain links to third-party websites (e.g., Stripe payment pages). We are not responsible for the privacy practices of these sites. Please review their privacy policies. 14. Contact Information For privacy-related questions, concerns, or requests, contact us: • Email: support@ourparentingplan.com • Privacy Officer: OurParentingPlan.com Privacy Team 15. Compliance with Canadian Privacy Laws We comply with: • Personal Information Protection and Electronic Documents Act (PIPEDA) • Provincial privacy legislation (where applicable) • Canadian Anti-Spam Legislation (CASL) 16. Your Consent By using OurParentingPlan.com, you consent to: • Collection, use, and disclosure of your information as described • Processing of your data by service providers • Transfer of data as necessary for platform operation You may withdraw consent at any time by contacting us, subject to legal and contractual restrictions. ──────────────────────────────────────── Summary We collect your information to create your parenting plan, facilitate co-parent communication, and improve our platform. We share data only with your co-parent, authorized service providers, and as required by law. We implement strong security measures and respect your privacy rights under Canadian law. For questions or concerns, contact support@ourparentingplan.com.