Terms of Service

Last updated: July 25, 2026

Terms of Service Last Updated: November 24, 2025 Version: 3.0 1. Acceptance of Terms By accessing and using OurParentingPlan.com (the "Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Platform. 2. Description of Service OurParentingPlan.com provides co-parents with tools to collaboratively create parenting plans. The Platform uses artificial intelligence to generate draft parenting plans based on survey responses provided by both parents. The service includes: • Confidential survey tools for gathering parenting information • AI-assisted parenting plan generation • Section-by-section review and negotiation tools • Change proposal and collaborative editing features • 1-year warranty for unlimited plan amendments 3. Payment and Refund Policy 3.1 Pricing Structure The Platform operates on a tiered pricing model: • Single Parent Payment: $199 CAD per parent • Both Parents Payment: $398 CAD (covers both parents) All prices are in Canadian Dollars and exclude applicable taxes. 3.2 Taxes Canadian provincial sales taxes will be automatically calculated and added to your payment based on your province of residence: • Ontario: 13% HST • Atlantic Provinces (NB, NS, NL, PEI): 15% HST • Other Provinces: 5% GST 3.3 Payment Processing Payments are processed securely through Stripe. We accept major credit cards, Apple Pay, and Google Pay. Payment is required before the AI-generated parenting plan is revealed to users. 3.4 Refund Policy Due to the immediate delivery of AI-generated content upon payment, all payments are final and non-refundable. This includes situations where: • You or your co-parent decide not to proceed with the parenting plan • You disagree with the AI-generated content • You are unable to reach agreement with your co-parent • You choose not to complete the negotiation process We encourage you to carefully review the service description and complete the comprehensive survey thoroughly before making payment. 3.5 One-Year Warranty for Plan Amendments Upon completion of your parenting plan, you receive a 1-year warranty period during which you can make unlimited amendments to your plan at no additional charge. This warranty: • Begins on the date your parenting plan is marked as complete • Lasts for 365 days from the completion date • Allows either parent to request plan reviews and propose changes • Includes unlimited revisions during the warranty period at no cost After the 1-year warranty period expires: • Either parent may request to reopen and amend the plan • Both parents must pay $49 CAD + applicable taxes to unlock amendments • This amendment fee applies per parent ($98 CAD total + taxes) • Once unlocked, both parents can collaboratively edit and finalize changes • Payment is required from both parents before amendments can be saved The warranty recognizes that family circumstances change and your parenting plan should adapt accordingly. We encourage you to revisit and update your plan whenever significant changes occur in your family's situation. 4. Without Prejudice Process and Confidentiality 4.1 Entire Platform Process is Without Prejudice The Platform is designed to facilitate settlement discussions and negotiations between co-parents on a "without prejudice" basis. This means that ALL activities, communications, and information shared through the Platform cannot be used as evidence in court proceedings or other legal processes, including but not limited to: • Welcome survey responses and personal information • Co-parent invitations and correspondence • Comprehensive intake survey answers and supporting documentation • Draft AI-generated parenting plan content • Section reviews and comments • Change proposals and counter-proposals • Negotiation discussions and messaging • Dispute resolution communications • Amendment requests and discussions • Any other communications conducted through the Platform All information, proposals, and communications made through the Platform are intended solely for settlement purposes and are protected communications aimed at resolving parenting arrangements cooperatively. 4.2 Only the Final Signed Agreement is Legally Binding IMPORTANT: Nothing created, discussed, or shared through the Platform constitutes a legally binding agreement until BOTH parents and their witnesses have signed the final parenting plan document. Until the final parenting plan is signed by all required parties: • Draft plans, proposals, and discussions are exploratory only • No legal obligations are created by using the Platform • Either parent may withdraw or modify their positions • Communications remain protected under "without prejudice" principles Once both parents and witnesses have digitally signed the final parenting plan: • The signed document becomes a legally binding agreement • The signed parenting plan may be filed with courts or used in legal proceedings • Both parents are bound by the terms they have agreed to and signed 4.3 Confidentiality of All Platform Activities All information you provide and all activities conducted through the Platform are confidential and private, including: • Survey responses (welcome and comprehensive) • Personal information about you, your co-parent, and your children • Financial information and payment details • Communications and negotiations between co-parents • Proposed changes and alternative wording • Reasoning and explanations provided during disputes • Any documents or files uploaded to the Platform We do not share your personal information, survey responses, negotiations, or parenting plan content with third parties except: • As required by law or court order • With your explicit written consent • To provide the services described in these Terms (e.g., payment processing, AI generation) 4.4 Purpose of Without Prejudice Protection The "without prejudice" nature of this Platform encourages: • Open and honest communication between co-parents • Creative problem-solving without fear of legal consequences • Exploration of options and alternatives • Good faith negotiations focused on children's best interests • Settlement without unnecessary litigation You should feel free to propose ideas, share concerns, and engage in constructive dialogue knowing that these communications are protected and cannot be used against you in court. 4.5 Exceptions to Confidentiality Notwithstanding the above confidentiality and "without prejudice" protections, we may disclose information if: • Required by law, regulation, or court order • Necessary to protect the safety of a child or individual • Needed to prevent fraud, abuse, or illegal activity • Required to enforce these Terms of Service • Requested by law enforcement with appropriate legal authority 5. Legal Disclaimers and Limitations 5.1 Not Legal Advice The Platform does NOT provide legal advice. The AI-generated parenting plans and any content on the Platform are for informational purposes only and do not constitute legal advice. You should consult with a qualified family law attorney in your jurisdiction for legal advice specific to your situation. 5.2 Not a Substitute for Legal Representation Using this Platform does not create an attorney-client relationship. The Platform is a tool to facilitate discussions between co-parents and is not a replacement for professional legal counsel. 5.3 AI-Generated Content Disclaimer The parenting plans generated by our AI are based on the information you provide and general best practices. The AI may: • Produce content that requires modification to suit your specific circumstances • Not account for unique legal requirements in your jurisdiction • Make suggestions that may not be appropriate for your family situation You are solely responsible for reviewing, modifying, and determining the appropriateness of any AI-generated content. 6. Voluntary Participation Participation in creating a parenting plan through the Platform is entirely voluntary. Both parents must: • Freely choose to participate without coercion • Complete surveys honestly and thoroughly • Engage in good faith negotiations You may withdraw from the process at any time, though payments already made are non-refundable. 7. Limitation of Liability 7.1 Service "As Is" The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to: • Warranties of merchantability • Fitness for a particular purpose • Non-infringement • Accuracy or completeness of content 7.2 Limitation of Damages To the maximum extent permitted by law, OurParentingPlan.com and its operators shall not be liable for: • Any indirect, incidental, special, consequential, or punitive damages • Loss of profits, revenue, data, or use • Damages resulting from decisions made based on AI-generated content • Damages arising from disputes between co-parents Our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid for the service ($199 or $398 CAD). 7.3 Exclusions Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law. 8. Indemnification You agree to indemnify, defend, and hold harmless OurParentingPlan.com, its operators, affiliates, and service providers from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: • Your use or misuse of the Platform • Your violation of these Terms of Service • Your violation of any rights of another person or entity • Information you provide through surveys or communications • Disputes with your co-parent 9. Governing Law and Jurisdiction 9.1 Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. 9.2 Jurisdiction Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada. You consent to the personal jurisdiction of such courts. 10. Dispute Resolution Between User and Platform 10.1 Informal Resolution Before initiating any formal dispute resolution, you agree to contact us at support@ourparentingplan.com to attempt to resolve the dispute informally. 10.2 Arbitration If informal resolution is unsuccessful, any disputes shall be resolved through binding arbitration in accordance with the Arbitration Act of Ontario. The arbitration shall be conducted in English in Ontario, Canada. 10.3 Class Action Waiver You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. 11. Account Termination Rights 11.1 Your Right to Terminate You may terminate your account at any time by contacting support@ourparentingplan.com. Please note: • Termination does not entitle you to a refund • Your co-parent may still have access to shared parenting plan content • We may retain certain information as required by law 11.2 Our Right to Terminate We reserve the right to suspend or terminate your access to the Platform if: • You violate these Terms of Service • You engage in prohibited conduct • We are required to do so by law • We discontinue the service (with appropriate notice) 12. Intellectual Property Rights 12.1 Platform Ownership OurParentingPlan.com and all content, features, and functionality are owned by the Platform operators and are protected by copyright, trademark, and other intellectual property laws. 12.2 User Content Ownership You retain ownership of the information you provide through surveys. However, by using the Platform, you grant us a limited license to: • Process your information to generate parenting plans • Store your data on our servers • Use anonymized, aggregated data for service improvement 12.3 AI-Generated Content You own the AI-generated parenting plan content created for your use. We grant you a non-exclusive, perpetual license to use, modify, and implement the generated parenting plan. 13. Service Modifications 13.1 Changes to Service We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, including: • Features and functionality • Availability of the service • Technical specifications 13.2 Price Changes We may change our pricing structure with 30 days' notice. Price changes will not affect payments already made or services already purchased. 13.3 Terms Changes We may update these Terms of Service from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the updated terms. We will notify you of material changes via email or prominent notice on the Platform. 14. Account Security Responsibilities 14.1 Your Responsibilities You are responsible for: • Maintaining the confidentiality of your login credentials • All activities that occur under your account • Notifying us immediately of any unauthorized access • Using strong passwords and enabling security features 14.2 Security Measures We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 15. Prohibited Uses You agree not to use the Platform to: • Violate any applicable laws or regulations • Harass, threaten, or intimidate your co-parent • Provide false or misleading information • Attempt to gain unauthorized access to the Platform or other accounts • Use automated systems or bots to access the service • Reverse engineer, decompile, or attempt to extract source code • Use the Platform for any commercial purpose without authorization • Upload malicious code, viruses, or harmful content • Interfere with the proper functioning of the Platform 16. Children's Information While the Platform is designed to help create parenting plans for children, the service is intended for use by adults (parents/guardians) only. You must be at least 18 years old to use the Platform. We do not knowingly collect information from children under 13. 17. Third-Party Services The Platform uses third-party services including: • Stripe: For payment processing • OpenAI: For AI-powered content generation • SendGrid: For email notifications • Replit: For infrastructure and authentication Your use of these services through the Platform is subject to their respective terms of service and privacy policies. 18. Data Retention We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data, subject to legal retention requirements. 19. Severability If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable. 20. Entire Agreement These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and OurParentingPlan.com regarding your use of the Platform and supersede all prior agreements and understandings. 21. Waiver Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 22. Assignment You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction. 23. Contact Information For questions, concerns, or support regarding these Terms of Service or the Platform, please contact us at: OurParentingPlan.com Email: support@ourparentingplan.com Legal inquiries: legal@ourparentingplan.com 24. Acknowledgment By using OurParentingPlan.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.